Building Maintenance Services
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Our Services
The Safety of Our Workers, Your Buildings Occupants
and Pedestrians, Is Our Number One Concern.
We always provide a Flag Person and enclose our area of operation with safety cones, caution tape, signs and if need be, temporary walls. We maintain our Excellent Safety Record through equal parts; Training & Care of Equipment.
Residential Services
to enhance the finest of intricacies in your home.
Commercial Services
What Our Customers Have To Say About Us
Why Choose Us?
VIP Special Services LLC is an efficient, reliable maintenance, window cleaning, and pressure washing service provider to the entire East Coast. Our aim is to be the premier provider of our services to the Nation by establishing and upholding higher standards than many of our competitors, thereby unraveling ourselves from the tangled web of building maintenance professionals.
From the onset, we take the hiring process very seriously, checking the backgrounds of all our applicants and administering pre-employment drug testing. Our Senior Managers take the time to train all of our new employees, properly. When you contract with us you will immediately notice the difference, we do not cut corners, we clean them.
VIP Special Services' Mission Statement
We Win The Loyalty Of Our Customers By Providing...
- Quick and Accurate Estimates
- Quality Craftsmanship
- Attention to Details
- Prompt and Courteous Customer Care
- Upholding the Highest Safety Standards in Our Industry
We Win The Loyalty Of Our Employees Through...
- Fair and Equal Treatment
- Paid Training and Certifications
- Advancement Opportunities
- Providing Properly Functioning Equipment
- Upholding the Highest Safety Standards in Our Industry
What Our Customers Say
ED C.
URI CEPS/ Facilities
“I just want to take the time to let you know that Mike and crew, did a great job cleaning the windows: they were very professional and good work to work with.”
JAMES T.
Manhattan, NY
“Good group of people, professionals, they finished a window cleaning project at one of the hi-rises I manage in NYC with very little of my involvement. When the DOB Inspector showed up, the VIP crew had everything in order.”
SAMEER H.
Fairfield, NJ
“I recently acquired a new property and it need some TLC. I contacted VIP to do the work needed (pressure washing, Window cleaning and some painting). The crew showed up. Punctual, Efficient, Fast, Courteous and Clean! Luke (the owner)came to check on the work being done and there attention to detail was incredible. Another satisfied customer for life. They are going to be working on my other properties next.”
Grant W.
Superintendent of Operations
Baltimore Convention Centre
Good Afternoon Mr. Ward,
Please take a moment to compliment your Cleaning team on doing an Outstanding Job! Below, please find a copy of the letter that I sent to my senior manager.
With one day remaining on the 4-day window cleaning project, we’ve observed some truly amazing accomplishments from the V.I.P. Services/ Window Cleaning team that are worthy of mentioning at this time. Well into the project it became clear that the V.I.P team was willing to take on some of the Center’s more difficult cleaning assignments.
Examples include:
- The once enmeshed glass covering looking into the Halls from the East Mezz corridor; now clear and cleaned (A must see).
- The bird nest filled outer terrace upper glass/ sky port; thoroughly cleaned and bird nest removed. Entire area power-washed.
- The silver/chrome glass supports throughout the building have been cleaned and polished; never done before.
- The huge, black stain on the outer pyramid wall has finally been removed after 25 years.
- The silver/chrome circular domes fixed atop of the restrooms on the 300 level have been clean and polished.
- And of course, all of the outer glass surrounding the perimeter of the Center has been cleaned.
With a “no limitations” attitude and approach to work, V.I.P. spent countless hours cleaning, polishing, buffing, and restoring the beauty of our glass and glass related projects. The sum of the results achieved are too numerous to cite in one email.
Indeed, I plan to conduct a final walk through and sign off with the Site Manager later this afternoon.
“At Your Service”
Karin W.
The Pier Shops at Caesars
“I received your voice message regarding our window cleaning service this week. The team did a GREAT job! Rene and Diogo were very conscientious and made sure that we conducted a quality control walk before the crew left the property.
I appreciate your follow-up phone call and continued support and services to The Pier.
Our next scheduled cleaning will be in sometime in June.”
Company History
VIP Special Services started out as a small window washing route from my Newark apartment on North 11th St back in 2004. I had just come home from the ARMY, and I was looking for something to do. The route was great, I got to move around to different towns and meet a lot of people, it was definitely a good experience. But to be honest, I always pictured myself managing something much larger.
I started handing out flyers everywhere I went, the simplest, most basic, black and white flyers you can imagine. I printed two flyers to a page, bought a paper cutter and literally cut my first advertising budget in half. They must have been worded just right, because they were as plain as could be and they worked. The phone started to ring and I moved onto cleaning houses and other small commercial jobs. I took every job that came in, including gutter clean-outs, janitorial and painting. Those odd jobs allowed me to hire my first employee and set the foundation for VIP.
Our first big opportunities were subcontracting window cleaning from large Janitorial Companies. They were nice jobs too, such as maintaining the window cleaning at the Jersey City Public School District, Clemson University and Philadelphia International Airport.
Once VIP Special Services was established as a reliable subcontractor, the company expanded even quicker. Insurance, Taxes and Employees brought on a whole new set of responsibilities; it was time to make things official. So, I formed the VIP Special Services, LLC on April 12, 2005.
I have to interject, if it was not for the guidance of my Mentor, VIP would not have been able to grow so quickly. R.I.P. Zeke and thank you for your patience.
Fast forward through countless jobs, a lot of trial and error, a few doses of humbleness and a whole lot of luck… here you are reading this now. Hopefully in consideration of hiring VIP for our next job, be it large or small, rest assured we will treat the opportunity with great care. Hope to hear from you soon!
CORE VALUES
Our values are not at all complicated, we simply ask that everyone treat others as they would like to be treated.
- Treat everyone we come across fairly and with mutual respect.
- We keep Politics and Religion out of our at work conversations.
- This is a judgement free work place.
- We have a Zero-tolerance policy on stealing.
- We Make “Do It Safe and Do It Right, The First Time” our commitment to serve.
- These commitments assure a safe and comfortable experience while working with VIP Special Services.
VIP IS AN EQUAL OPPORTUNITY EMPLOYER
VIP Special Services is an Equal Opportunity Employer. This means that we will extend equal opportunity to all individuals without regard for race, religion, color, sex, national origin, age, disability, handicaps, or status. This policy affirms VIP SPECIAL SERVICES commitment to the principles of fair employment and the elimination of all vestiges of discriminatory practices that might exist. We encourage all employees to take advantage of opportunities for promotion as they occur.
